Customer Service Training Programs
“Service” like “Success” is an attitude. It is not a sometimes thing.
Learn more about how we can help improve your company’s success through customer service training programs.
Unless initiatives, analyses and processes include first and foremost the inclusion of customer service training that address employees’ attitudes towards: the customer, the company, their team members, their managers and themselves, objectives that pin their hope on providing increased customer service to their clientele will be elusive.
Customer Service Training
Four and eight hour workshops will include “Accountability” training as the foundation our of Golden Rules of Service workshops, inclusive of customer service tips with the specific objective of creating an environment in which when a commitment or agreement is made there can be a complete expectation there will be follow-through. Additional topics include: Overcoming Negativity, Effective Techniques for Building Loyalty, Techniques for Crystal Clear Expectations and Communications.
Customer Service Training Workshops
Strictly Success can deliver 1-2 day customer service training programs and workshops right to your company’s door or provide a customized workshop at the location of your choice, on any of our topics pertinent to your organization’s training goals. View some of our employee training activities.